Deal Distribution International (DDI) is committed to providing the highest quality of services to our customers and other interested parties that fully meet or exceed their expatiations. We endeavor to have control over all our process by maintaining a Quality Management system that complies with the requirements of ISO 9001:2000 International Standards and other applicable specifications/standards through the involvement of our highly trained and motivated employees.
Here at Deal Distribution we continue to maintain a structured mindset based on three core values.
Vision: - Deal Distribution has a Vision to become a regional leader in specialized supply chain management capabilities.
Mission: - Our Mission is committing to provide quality in our business and to continue and improve what our customer’s value most about us: a focus on personalized service.
Aim: - We continue to Aim towards evolving into the best in class provider while maintaining our Culture of Integrity and Values, with a Customer Centric approach.
DDI continuously strives to improve the quality of our service by:
-
Understanding our client’s requirement both stated and implied before action is taken.
-
Providing the services in a timely manner to avoid wastage of time or resources.
-
Aiming to identify and subsequently minimize customer complaints through corrective and preventative measures.
-
Provide an efficient and trouble free service by updating/upgrading our technology and personal’s skill as required.
This Quality policy shall be understood, implemented and maintained at all levels of the organization as well as being reviewed periodically for its continuing suitability.
|